FREE taster session - see how our training modules can add value to you and your organisation and how you can choose from a series of workshops that can run coherently within your business. We will demonstrate some of the exercises and tools that we use.
Customer Service training can be fun and interactive and is about learning the difference between ‘meeting’ customer expectations and ‘exceeding’ them – following a really lively session with a client check out some of what we achieved.
Our training and development arm of LYNC HR, LYNC Learning, facilitates workshops on client’s premises so that managers, supervisors and other individuals with people management responsibilities can learn from some tried and tested methods. Check out our ‘Handle Not Strangle Employees’ information contained in our latest video blog.
Timekeeping is always a difficult subject. You don’t want to find yourself in a position where everyone is clock watching. Furthermore, you want to allow a certain amount of flexibility because sometimes people can be late through no fault of their own. However, at the same time you want people to be punctual.
Wishing everyone a Happy Christmas! It's office party season and employers may want to give some thought to communicating responsibilities to individual employees, so that they will understand the consequences of their behaviour.
What’s all this Human Resource ‘stuff’ anyway? Jim Collins describes people management as, “Getting the right people on the bus, Getting the right people on the right seats on the bus, and sometimes assisting them to get off the bus.”
Avoid some of the common pitfalls with Contracts of Employment with this month’s blog offering some useful guidelines in our free guide. Also this month check out our Facebook Page where you can find other useful tips and information.
Welcome to my new updated web site and my new blog! I would love to hear what you think.
How many requests are you having for time off to watch the Euro 2016 football tournament? Luckily there is some useful guidance produced from Acas.
A competency approach for management development has moved on from what we knew as the ‘once a year’ appraisal route. At Lync HR we specialise in both developing people in a way that is personal to them, but based on the needs of the company.